Saving, Copying, and Sharing Responses

[SCREENSHOT — Consult thread history visible in the left sidebar, with an active conversation in the main view]



Purpose

This article explains how Consult stores conversations, how to copy text from a response, and how to share a response with a colleague.


How Conversations Are Saved

Consult saves every conversation as a persistent thread. The thread is created as soon as a message is submitted — before the response is generated — so conversations are preserved even if the response is interrupted or the session ends unexpectedly.

To return to a previous conversation:

  1. Open Consult.
  2. Next to the blue send message button, click the clock icon.
  3. A sidebar will appear on the right side of the screen, select the conversation from the thread history.
  4. The full conversation, including all prior exchanges, loads in the main view.

[SCREENSHOT — Consult left sidebar showing the conversation thread history list]


Copying Response Text

Consult includes a built-in copy tool at the bottom of any given response. To copy a response:

  1. Locate the copy icon at the bottom of your Consult response.
  2. Click the icon and paste into a document, clinical note, or messaging application.

For smaller selections, you can select the text using your cursor and use the standard keyboard shortcut for your device (Command + C on macOS; Ctrl + C on Windows). In text citation numbers are included but not the actual referenced piece of literature if selected or if the built-in copy tool is used but can be removed.

[SCREENSHOT — Copy icon following a Consult response]


Sharing a Response

Consult does not currently include a native share or permalink feature for individual responses. To share a response with a colleague:

  1. Copy the relevant text as described above.
  2. Paste into an email, clinical note, or institutional messaging application.

[NEEDS CONTENT: If a native share or permalink feature is added, document the steps here.]


Important To Remember

  • Conversations are private and visible only to the signed-in physician. They are not shared across users within the same organization.
  • Conversation threads persist across sessions.
  • [NEEDS CONTENT: Confirm the maximum retention period for conversation history, if one applies.]

Related Articles


Version History & Approval

Updated: 5/9/2026

Reviewed by: Nikhil Illa, Director of Clinical Product

Approved by: [Name, Title]

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