How Consult Works

Consult answers a clinical question with a cited summary drawn from guidelines, literature, textbooks, and real-world data, then adds context from your NPI and specialty. Use this page to see how a response is built, check its sources, earn CME credit, and send feedback on accuracy.

Query & Response Generation

  1. Submit your question. Enter your clinical question in the Consult input field and select submit.

  1. Evidence retrieval. Consult searches across curated clinical sources, including published guidelines, peer-reviewed literature, foundational medical textbooks, and real-world clinical data.
  2. Practice context applied. Context from your NPI, specialty, and real-world practice data is added to the evidence-based response to surface patterns relevant to your practice.
  3. Response delivered. A clinical summary and supporting review appear in the Consult interface to support your clinical judgment.
  4. References listed. Cited sources appear at the bottom of each response for your review.
  5. History saved. Consult saves your question as part of a new thread. To open it or view previous threads, select the history icon at the top right of the page.
  6. AMA PRA Category 1 credit(s)™ earned. Select the "Claim CME Credit" button at the bottom of a Consult response and complete the attestation statement. Credits are added to your profile.
  7. Feedback captured. Rate the helpfulness of each response with the thumbs up or thumbs down buttons. Your feedback supports ongoing quality improvements.

Response Structure

Guidelines

Consult begins each response with clinical guidelines and their source.

Clinical Answer With Sources

You receive a clinical answer divided into sections relevant to your question. Within a response, a number follows each claim and identifies its source.

Open sources in the reference drawer (book icon at the bottom right corner of the response). You can also click the number on the web or tap it on iOS.

Personalization

Your NPI links your real-world data and practice information. Jiro's database adds de-identified, aggregated data showing how clinicians in your specialty, region, or practice setting approach the same clinical scenario.

When data is available, you see Peer Cohort graphs and guidance on how to apply a response to your practice.

Data Sources & Response Timing

Sources

  • Peer-reviewed medical literature
  • Real-world practice data
  • Updated medical guidelines
  • Medical textbooks
  • Drug monographs and interaction data
  • Gold standard point of care clinical reference partners

References come from peer-reviewed literature databases provided through licensing partners such as NEJM and Wolters Kluwer, as well as PubMed. A citation shows that a source supports a claim. Assess the quality and applicability of each study independently.

Response Timing

Consult targets a response time of approximately 12 seconds per query.

Giving Feedback in Consult

Feedback controls are available throughout Jiro, on Consult responses, literature references in Discover, and personalized content including Metrics and Spotlights. The steps below apply across all three areas.

  1. Locate the thumbs-up and thumbs-down icons for the Consult response, Discover reference, or Research content you want to flag. Icon location varies by feature. In Consult, the icons are at the bottom of the response.
  2. Select the thumbs-down icon.
  3. A feedback panel opens. Select any categories that describe the inaccuracy (optional).
  4. Enter a written comment specifying what appears incorrect (optional).
  5. Submit your feedback.

What Happens After Submission

The Jiro team receives your report. Feedback is reviewed to identify recurring accuracy issues in responses, references, and personalized content. Submitting feedback does not immediately update or remove the content you flagged. Individual submissions do not receive a direct response. The product team reviews patterns across submissions on a regular basis.

Copying Responses

Consult includes a built-in copy tool at the bottom of any given response. To copy a response:

  1. Locate the copy icon at the bottom of your Consult response.
  2. Click the icon and paste into a document, clinical note, or messaging application.

For smaller selections, you can select the text using your cursor and use the standard keyboard shortcut for your device (Command + C on macOS; Ctrl + C on Windows). In text citation numbers are included but not the actual referenced piece of literature if selected or if the built-in copy tool is used but can be removed.

Sharing a Response

Consult does not currently include a native share or permalink feature for individual responses. To share a response with a colleague, copy the relevant text. Then paste it into an email, clinical note, or institutional messaging application.

History

Consult saves every conversation as a persistent thread. Conversations are preserved even if a response is interrupted or your session ends unexpectedly.

Important to Remember

  • A citation shows that a source supports a claim. Assess the quality and applicability of each study independently.
  • Consult targets a response time of approximately 12 seconds per query.
  • Submitting feedback does not immediately update or remove the content you flagged, and individual submissions do not receive a direct response.
  • Consult does not currently include a native share or permalink feature for individual responses.

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