Metrics: Overview

What It Is
Clinical Use Case
Key Capabilities
Metric Types
How to Access
Important To Remember
Related Articles

[SCREENSHOT — Metrics dashboard in Jiro showing Metric cards with peer comparison indicators and trend arrows]

What It Is

Metrics are your primary data view within Practice. They display dozens of pre-computed practice indicators — derived from de-identified, aggregated real-world data attributed to your NPI — across outcomes, quality, productivity, financial, and compensation domains based on your specialty. Each Metric is benchmarked against specialty peers in your state and nationally.

Metrics are organized into two tabs: Care Optimization, which covers your clinical patterns, and Financial Optimization (which includes Pro features), which covers referral patterns, compensation benchmarks (if your compensation data is loaded), and coding pattern detection.

Clinical Use Case

Metrics give you a structured, specialty-relevant view of your practice patterns relative to peers. Use them to identify where your practice diverges from typical patterns, to track how those patterns shift over time, and to inform conversations about clinical or operational priorities. Metrics are intended as a starting point for reflection — not as a definitive audit of clinical performance. The more recent view you select, the less reliable the Metric output.

Key Capabilities

Dozens of pre-computed Metric cards tailored to your self-selected specialty, updated automatically from real-world data associated with your NPI.
Peer benchmarks based on your self-selected specialty at the facility, state, and national level.
Metrics can be displayed as but are not limited to volume, average, median, dollar amount, and number of days. To learn more about the Metrics value displayed, view the drill-down.
Drill-down view with time trends, peer comparison distributions, patient cohort breakdowns (by age, sex, race, and insurance type), and top diagnosis patterns.
Metrics Library: Clicking the Metrics library button to the top right of the Care Insights tab, you can select Metrics by clicking on the check box to the left of a Metric name.
Favorites Selection: From the Metrics library, selecting the star to the right of a Metric name will favorite the Metric.
Location Filter: isolate data by practice site if you work at multiple locations
Time Toggle: switch between monthly and annual views for any Metric
Thumbs up/down Icons: Positively rate a Metric or flag values that appear inaccurate

[SCREENSHOT — Metrics Library side drawer showing categories and favorites selection]

Metric Categories & Corresponding Metrics

Patients: Who are you treating?

Panel demographics, Payer mix, Patient characteristics, and Population health data.

Medications: How are you treating your patients?

Prescribing patterns, Medication adherence, Drug interactions, Polypharmacy, and Pharmacy spend.

Procedures: What procedures are you using to treat your patients?

Most common procedures performed (by CPT), Procedure volume, Complication rates, Return-to-OR rates, Length of stay post-procedure, Length of procedure, and Surgical site infections.

Utilization: How are you using your resources?

ED visits, Hospitalizations, Imaging orders, Lab/pathology, and Specialist referrals.

Care Coordination: How are you coordinating your care?

Transitions of care, Post-discharge follow-up, Referral follow-through.

Outcomes: What are your results with your patients?

End results of care (readmission rates, complication rates, chronic disease control).

Finance: How much money are you making?

Financial performance, Cost metrics, RVU related metrics.

How to Access

[NEEDS CONTENT: confirm navigation path to Metrics within the Practice tab in Jiro]

Important To Remember

Metrics are displayed as rates or percentages, not absolute patient counts. Results reflect patterns, not a complete clinical record.
Data is directional, not exact. The more recent view you select, the less reliable the metric output.
Patients who pay out of pocket, encounters that are not billed, or billing errors may create gaps in the underlying data. Treat values as directional.
Some Metrics will not display if the sample size is too small for a statistically meaningful comparison. Any Metrics that do not display will contain N/A.
Certain Financial Metrics are behind a pro paywall, others are free.
Peer comparisons are based on your self-selected specialty. If your self-reported specialty is not the specialty you want to be benchmarked against, you should update your specialty.
Metrics are not intended for emergency clinical decisions or real-time patient care.

Version History

Updated: May 7, 2026

Reviewed by: Claude, Help Scout Docs Reviewer

Approved by: [Name, Title]