Creating Your Account
- Creating Your Account
- System Requirements
- What You’ll Need
- The Registration Process
- Consent Documents
- Important to Remember
- Related Articles
Registering for Jiro takes only a few minutes and gives you immediate access to your personalized practice intelligence: your metrics, peer benchmarks, patient data, and clinical consultation tools, all anchored to your NPI.
Register on the Jiro website, linked below. Registration is not supported in the iOS app.
Creating Your Account
Registering for Jiro takes only a few minutes and gives you immediate access to your personalized practice intelligence, metrics, peer benchmarks, patient data, and clinical consultation tools, all anchored to your NPI. Users must register on the Jiro website; registration is not supported in the iOS app.
System Requirements
- Computer: Use any modern computer with a standard web browser.
- iPhone: Requires iOS 15.0 or later.
- Android: Support is planned for a future release.
What You'll Need
Have the following ready before you sign up for your Jiro account:
- Your full name as it appears on your record with NPPES.
- Your Type 1 NPI number (individual practitioner). Registration cannot be completed without an active NPI number.
- A valid email address you can access easily. Jiro sends a one-time passcode to this address during verification.
The Registration Process
Step 1: Go to the Registration Page
Go to jirohealth.com. Enter your NPI number and click the green "sign up for free" button. This opens the registration page.
On the registration page, re-enter your NPI and enter an email address you can access easily. Check the box above the "Continue" button to agree to the Consent Agreement.
Registration is not supported in the iOS app. Complete it on the web.
If a colleague shared a referral link with you, use that link instead of going directly to the registration page. This ensures the referral is recorded.
Step 2: Verify Your Email
After you continue, Jiro sends a one-time passcode to the email address you provided. Enter the code on the verification screen to confirm your email address. The code is valid for 30 minutes. If it expires before you use it, request a new code.
Step 3: NPI Validation
Once your email is verified, Jiro validates your NPI automatically. This step confirms that:
- The NPI is active and not expired
- The name on the NPI record matches the name you entered
- The NPI is not already associated with an active Jiro account
No action is required during this step. Registration advances automatically once validation is complete. If validation does not pass, you will receive a notification with the specific reason.
Step 4: Identity Verification via Plaid
After NPI validation, Jiro redirects you to Plaid, a third-party identity verification service. Complete the prompts in Plaid's interface. When you finish, you return to Jiro automatically.
Step 5: Create Your Password
After you return from Plaid, enter and confirm a password for your account.
Step 6: Account Activation
Once your password is set, your account is activated and you are logged in automatically.
Consent Documents
During registration, you are prompted to review and accept four consent documents:
- End User License Agreement (EULA): Defines the terms under which you may use Jiro.
- Privacy Policy: Describes how Jiro collects, uses, and protects personal data.
- AI Governance Policy: Describes how Jiro's data processing and clinical intelligence capabilities operate and interact with clinical data.
- HIPAA Business Associate Agreement (BAA): Establishes Jiro's obligations under HIPAA with respect to protected health information.
Click any of the blue links to open and read the document. After sign-up, the documents are also available in the Account tab of your Profile page.
Important to Remember
- Registration is completed on the Jiro website only; it is not supported in the iOS app.
- Registration cannot be completed without an active Type 1 NPI number.
- The one-time passcode sent to your email is valid for 30 minutes; if it expires, request a new code.