Time & Refresh Cadence
In this article, you will find information about the time and refresh cadence of the products within Jiro.
Timing and refresh cadence refers to the rate in which new information is presented to you in Jiro. Our tools have varying refresh cadences, which you can find below.
Your earned CME credits will be uploaded on a consistent cadence, separate from our products.
At A Glance
- Metrics refresh timing
- Insights refresh timing
- Literature refresh timing
- CME credit upload cadence
1. Refresh Cadences
| Item | Refresh Cadence | What it Provides |
|---|---|---|
| Metrics | Weekly, Monthly | New Metrics will be provided on a weekly or monthly basis, depending their claims data availability. |
| Insights | Biweekly | 3 distinct Insights, sufficiently different from the last batch. |
| Literature | Weekly after sign-up | At least 5 new Literature summaries tailored to you. |
| Referrals? | Row 4, Cell 2 | Row 4, Cell 3 |
| Spotlights | Monthly | 2 new spotlights each month? |
| CME Credits | 1st of every month | CME credits earned within the month are uploaded to ACCME via PARS. |
| Row 7, Cell 1 | Row 7, Cell 2 | Row 7, Cell 3 |
| Row 8, Cell 1 | Row 8, Cell 2 | Row 8, Cell 3 |
2. Additional Notices
Data Refresh Does ≠ Real Time
Certain claims data for Metrics, Insights, and Spotlights have lag. Your refreshes may reflect data or services from months ago but are recently added.
Different Cadences by Surface & Data Type
- Not all Metrics refresh on the same cadence, Pharmacy or ED Metrics may refresh weekly due to claims availability
- Literature summaries are refreshed weekly, with a focus on your specialty rather than freshness
The Number of Items Is A Goal, Not A Guarantee
While goals are outlined for each refresh cadence, it is dependent on available data and quality filters.
Personalized vs. Population Limits
Physicians in small panels or narrow specialties may have fewer applicable items than other fields. Certain Metrics or Insights may not appear if data volume is low, quality thresholds aren't met, or they are out of the physician's scope.
3. Frequently Asked Questions
How often does my data update?
Different parts of Jiro are updated on different cadences. This is due to the availability of different types of claims data and relevant literature.
Why does my data look old?
Jiro's refresh cadences can't outrun new claims arrivals, certain medical claims take longer to be finalized than others.
Why do I see fewer Insights and Literature summaries than my colleague?
Differences in panel composition and specialty can lead to a variance in surfaced Insights and Literature summaries between individual clinicians.
Why do some of my Metrics update while others stay the same?
Metrics using pharmacy claims will typically update faster due to their quick availability. Others using inpatient or medical claims are slower to finalize and refresh. Additional Metrics may be tied to annual or episodic events, leading to variation in refresh cadence.
Will refreshes change my past performance?
Refreshes may change your past performances if submitted claims become updated or reclassified. This may update your historical Metrics and performance to promote greater accuracy.
What if something looks obviously wrong?
Check the drill-down or provided information to confirm the parameters of the item. If the item still seems off, use the feedback tool and provide comments to help us investigate and improve.
4. Related Articles
5. Version History
Updated: 03/12/2026
Reviewed by: [Name, Title]
Approved by: [Name, Title]