Consult: Overview
Your AI chat tool in Jiro.
- What Consult Is
- What You Can Do In Consult
- Key Features
- How It Works
- Data Sources & Answer Timing
- Limitations
- Troubleshooting
- FAQs
- Related Articles
Consult is an AI-powered clinical question and answer tool. It is designed to put accurate, evidence-based answers directly at your fingertips while you're seeing patients. This article explains Consult, how it works, and best uses for making the most out of your experience.
At A Glance
- AI-generated responses to your clinical questions
- View answer references
- CME-eligible activity
- Earn Jiro Perks
- Feedback buttons to rate responses
1. What Consult Is
Consult is Jiro Health's AI-powered clinical chat tool. Simply type a clinical question and receive a structured response grounded in real-world medical evidence, clinical guidelines, and peer-reviewed literature.
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2. What You Can Do With Consult
Optimize Your Time
Get answers in seconds, with no need to switch between apps or websites.
Evidence Based Responses
Every response is backed by clinical guidelines and published literature, not generic web results.
Earn CME Credits
Using Consult earns you Continuing Medical Education (CME) credit at a rate of 0.5 credits per consult completed.
Perks & Rewards
Credits through Consult engagement will be earned and applied to your wallet. As you accumulate credits, they can be redeemable for gift cards and more through the Perks program.
Consult keeps a tab for each of your conversations. To view a previous chat, simply click the conversation.
3. Key Features
| Heading 1 | Heading 2 |
|---|---|
| Ask any clinical question | Type a question just as you would ask a colleague. |
| Structured and readable responses | Answers are organized into clear sections including a clinical summary and supporting evidence. |
| Reference preview | View references by hovering your cursor on desktop or tapping a reference on mobile. |
| Earn CME credits | Every completed Consult query earns 0.5 CME credits. |
We could add a third row to this table to add screenshots of features.
4. How It Works
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Step 1: You Ask a Question
You type your clinical question into the Consult input box and press submit.
Step 2: Evidence Search
Consult searches across curated clinical databases including published guidelines, PubMed literature, and real-world clinical data to find the most relevant sources.
Step 3: Personalization Layer
The AI applies a personalization layer based on your account and NPI number. This provides Consult with your specialty and practice profile, surfacing information most relevant to the kind of patients you treat. As you use the Consult feature, it’s personalization improves.
Step 4: Response Generation
A response is generated and streamed to your screen in real time, divided into a clinical summary and supporting review.
Step 5: References Provided
Cited sources are listed at the bottom of the response.
Step 6: Feedback Captured
You rate the helpfulness of a response via the thumbs up/down buttons.
To learn more about how [Product] collects and uses data, see this article:
5. Data Sources & Answer Timing
Where Responses Come From
- Peer-reviewed literature
- Real-world claims data
Timing of Answers
- Consult aims to provide an answer to your question within .... seconds
6. Limitations
- Consult is not a replacement for your clinical judgment
- Consult is not designed for emergency clinical decisions, use your institution's standard protocol
- Response accuracy depends on the availability and quality of indexed literature and guidelines
- References are sourced from indexed databases and may not always reflect the most recently published data
- On rare occasions, the AI pipeline may produce a slower or incomplete response
All responses from Consult should be interpreted alongside your clinical knowledge and judgement.
7. Troubleshooting
| Issue | What to Do |
|---|---|
| My response is taking a long time to load | Refresh the page and resubmit your question. Occasional slowness may occur during peak usage. |
| My response seems incomplete | This can occasionally happen due to a streaming interruption. Resubmit your question. |
| Reference previews aren't working | Ensure you are hovering on desktop and tapping references on mobile. |
| CME credits aren't updating | Credits are tracked automatically after each complete Consult session. Allow a few minutes for updates to reflect. |
| I can't access Consult | Ensure you have completed physician verification and signed the required agreements during signup. Contact support if access issues persist. |
8. Frequently Asked Questions
Is this HIPPA compliant?
Jiro Health operates in full compliance with HIPAA requirements. Please review the Business Associate Agreement (BAA) you accepted at signup for full details.
How are my CME credits tracked?
Each completed Consult session counts as 0.5 CME credits. Credits are tracked automatically.
How accurate are the responses?
Consult is built to prioritize accuracy by pulling from validated clinical guidelines and peer-reviewed literature. Always apply your clinical judgment and use the feedback button to rate responses.
What is the Perks/Rewards program?
Jiro Health's Perks program rewards you for engaging with the platform. You earn wallet credits for completing activities.
You can learn more about Perks here:
Can I use Consult on mobile?
Consult is fully supported on both the Jiro Health web app and mobile app. A few UI differences apply.
9. Related Articles
10. Version History & Approval
Updated: 03/11/2026
Reviewed by: [Name, Title]
Approved by: [Name, Title]